SOSANA Privacy Policy

SOSANA, LLC ("SOSANA," "we," "us," or "our") respects your privacy and is committed to protecting your information. This Privacy Policy explains how we collect, use, and handle information when you use our website, platform, and related services (the "Platform").

By using the Platform, you agree to the terms of this Privacy Policy.

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1. Information We Collect

We collect only the information necessary to operate and improve the Platform.

a. Information You Provide

You may provide information such as:

• Name
• Email address
• Account or registration details
• Support inquiries or communications

b. Automatically Collected Information

We may automatically collect:

• IP address
• Device type and browser
• Usage activity on the Platform
• Cookies and similar technologies

This information helps us understand how the Platform is used and improve performance.

c. Blockchain Data

If you use wallet-based features:

• Wallet addresses and on-chain activity may be publicly visible
• Blockchain data is inherently public and not controlled by SOSANA
• SOSANA does not create, control, or modify blockchain data

2. How We Use Information

We use collected information to:

• Operate and maintain the Platform
• Provide services and respond to inquiries
• Improve user experience and functionality
• Detect and prevent fraud or abuse
• Comply with legal obligations

We do not sell personal information.

3. Sharing of Information

We may share information only when necessary:

• With service providers that help operate the Platform
• To comply with legal obligations or lawful requests
• To protect the rights, security, or integrity of SOSANA and its users

We do not share personal information for third-party marketing purposes.

4. Data Retention

We retain information only as long as necessary to:

• Provide services
• Meet legal or compliance requirements
• Resolve disputes and enforce agreements

You may request deletion of your personal data where applicable and subject to legal limitations.

5. Cookies and Tracking

We use cookies to:

• Understand usage patterns
• Improve performance and functionality
• Maintain session and login states

You may disable cookies through your browser settings; however, some features of the Platform may not function properly.

6. Data Security

We implement reasonable administrative, technical, and organizational measures to protect your information.

However:

• No system or transmission over the internet is completely secure
• You use the Platform and transmit information at your own risk

7. Your Rights

Depending on your jurisdiction, you may have rights to:

• Access your data
• Correct inaccurate information
• Request deletion
• Restrict or object to processing

To exercise these rights, contact:
legal@sosana.io

8. Non-Custodial Platform

SOSANA does not:

• Store or control wallets
• Access private keys or seed phrases
• Recover lost or compromised accounts

You are solely responsible for securing your credentials and digital assets.

9. Third-Party Services

The Platform may integrate with or link to third-party services.

SOSANA is not responsible for:

• Third-party privacy practices
• External platforms or services

You should review their policies independently.

10. Jurisdiction and Compliance

You are responsible for ensuring that your use of the Platform complies with applicable laws in your jurisdiction.

Some features may not be available in all regions.

11. Changes to This Policy

We may update this Privacy Policy at any time.

Continued use of the Platform constitutes acceptance of any changes.

12. Contact

For questions or requests:
legal@sosana.io